PR effectiveness is a wide picture to be analyzed through different avenues and not strictly by how much money is made. While making money shows a campaign was successful, it may not sustain in the ever-changing social environment. Looking at exactly what prompted those sales can help decide whether it was the result of something unexpected.
Analytics on Social Media
With Google Analytics being such a useful tool in determining web traffic, a firm can discover plenty of evidence in how people reacted to something online. If it was determined the sales were from social media influence, then the main demographics can be known. And despite social media being the place where you'd expect most of the activity to be, there may be a chance sales came significantly from somewhere else.
Analyzing Other Media
Television continues to play just as strong an impact in sales as social media. Most of the time, they work in tandem though mentions from a client on a national TV show or cable news can take sales into the stratosphere. A mention like this (or in a national newspaper) can be the result of an earlier promotion on social media without having spent a dime on a television or a newspaper ad. These interconnections tell a PR firm how the inter-connectivity of today's media can effectively disseminate enough free information to cut costs of promotion.
Study the Advantages of Small Media
Sometimes sales can be the result of a simple word-of-mouth grassroots campaign or write-ups in small publications. While these might be graded as minor promotional places, it's worth doing some investigation into these arenas and why they potentially do better than expected. Smaller and more peripheral avenues also typically conjoin with social media for easier methods of passing on information.
Survey the Consumers
Gauging information directly from those who bought a promoted product can help determine where those consumers heard about the product or client. There may be a surprise in store for where they heard about the product through the earlier examples. This may prove the underestimation in the power of fan campaigns by simple word-of-mouth. Determining it can be done through online surveys, telephone, or traditional mail.
Talk to the Client
PR firms need to think of their client and the effectiveness of the PR campaign. Does the client understand what the PR firm is doing and the procedures in how it's being done? A happy client is a client that understands the entire process of an effective PR plan with a comprehensive understanding of why it was effective.
Contact us if you're a company needing an effective local or national marketing campaign. Two Girls Consulting (2GC) is based in Las Vegas, Nevada. We also work on a national level. With a decade of experience, plus long-standing relationships with media and other venues, let us effectively take your company message to the masses.